Your Samsung appliance broken? We'll get it sorted.
Our fully trained engineers repair Samsung washing machines, fridge freezers, ovens and dishwashers in homes across the UK. You get a fixed-price quote covering callout, labour and VAT before anyone knocks, with parts quoted separately only if they're needed. Every repair we complete is backed by a guarantee.
The track record behind your Samsung repair.
Every figure here comes straight from our own Samsung jobs, not rounded-up marketing.
- 18,289+ Samsung repairs in the last 24 months
- 1.8 days Average attendance from booking to visit
- 72% First-time fix sorted on the first visit
- £66-£185 Typical repair cost fixed price, quoted up front
Is your Samsung on the blink?
The Samsung faults we see most often.
These are the Samsung faults our engineers get called out to most.
-
Not cooling or freezing
£79–16928% of jobsA failed compressor, fan or thermostat stops a Samsung fridge or freezer holding temperature. We diagnose the cooling circuit and replace the faulty part.
-
Noise and vibration
£99–18518% of jobsWorn bearings, a dropped drum or a failing fan motor cause grinding, clonking and rattling. We confirm the source and fit the right replacement.
-
Won't power on or tripping
£75–15516% of jobsA faulty heater, pump or control board can trip the house electrics or leave the appliance dead. We trace the short and renew the part at fault.
-
Leaks and drainage
£85–17014% of jobsPerished seals, a blocked pump or filter, or a split hose let water escape or stop a cycle draining. Usually sorted on the first visit.
Fault shares and price ranges are drawn from our own Samsung repair records over the last 24 months. Parts, where needed, are quoted separately before any work begins.
Samsung appliances we repair.
From the machines you lean on every day to the ones you only notice when they stop, our engineers know their way around Samsung models. We stock the most common Samsung spares on the van, so plenty of faults get put right on the first visit.
Samsung Washing Machine Repairs
Pumps, drum bearings, door seals and control boards on Samsung washers, traced and put right.
- Not draining or spinning, often with a 5C code
- Leaking from the door seal
- Loud grinding noise on spin
- Door locked shut mid cycle
Samsung Tumble Dryer Repairs
Heating, sensor and drum faults on Samsung dryers diagnosed by trained engineers.
- Not heating, clothes still damp
- Grinding or clonking noise
- Drum won't turn
- HC or DC error keeps stopping it
Samsung Oven & Cooker Repairs
Elements, fans, thermostats and touch panels on Samsung ovens brought back up to temperature.
- Not heating or cooking unevenly
- Fan failing or rattling
- Display or touch panel dead
- Tripping the electrics
Samsung Hob Repairs
Ceramic and induction Samsung hobs, from dead zones to unresponsive sensor panels.
- Zone won't heat or recognise pans
- Sensor panel not responding
- Cracked or chipped glass
- Error code when switching on
Samsung Fridge Freezer Repairs
Cooling, ice dispenser and seal problems on Samsung fridge freezers, including American style models.
- Not cooling or food defrosting
- Frost or ice building up at the back
- Water leaking inside or underneath
- Ice maker or dispenser not working
Samsung Dishwasher Repairs
Drainage, leak sensor and power faults on Samsung dishwashers diagnosed and put right.
- Not draining away
- LC or 4C error code
- Leaking from underneath
- Not filling or no power
A Samsung repair, done properly.
Samsung designs its appliances around its own quirks, from the error codes that flash up on the display to the firmware behind the control board and seal designs you won't see on other makes. Our engineers work on them constantly, so they tend to read the fault quickly and put it right on the first visit rather than working through guesswork.
Our parts network keeps quality components flowing, including the harder-to-find bits for older models that are still earning their keep in kitchens up and down the country.
- Fully trained engineers who work across the whole Samsung range.
- Quality spares sourced through our own supply chain, fitted to last.
- Common Samsung parts carried on the van, so many faults are sorted on the first visit.
- A fixed service charge quoted before we attend, covering callout, labour and VAT.
- Every repair we complete is backed by a guarantee under our terms and conditions.
Why people pick NAC.
- Same & next-day repairs
Book before around 3pm and we can usually attend the next working day, often sooner when the part you need is already on the van.
- All repairs guaranteed
Every repair we complete comes with a written guarantee, its length set by the parts we fit and covered under our terms and conditions.
- No hidden charges
You agree a fixed service charge before we attend, covering callout, labour and VAT. Any parts are quoted separately, never added behind your back.
- Fully trained engineers
A family-run team since 2014, with engineers trained across every make and a UK booking team who pick up the phone when you call.
See what Samsung owners say about us.
Every review below comes from a real NAC customer and is checked independently by Trustpilot, so you can judge our Samsung repairs for yourself before you book.
Rated Excellent from 30,719 reviews
- Independently verified
- Real customer reviews
- Updated continuously
Excellent repair. They came out when booked, they quoted the spares, we ordered them, they arrived and the engineer visited to fit. Everything works. Really pleased with the NAC engineer.
From booking the appointment right till Nick arrived it was so easy. Mick mended my broken freezer. So pleased with this firm, will always use them for all my appliances. Plus they don't rip you off. Great firm.
Great first point of contact. Repair engineer booked for within 2 days and then after diagnosis a part was ordered, came quickly and then was fitted to fix. Perfect.
Oh my gosh what a fab company. My fridge freezer stopped working and Daniel was out the very next morning. So helpful, would highly recommend this company.
After requesting an engineer to fix my washing machine he attended and fixed it within 3 hours of the call. That is customer service, well done!
Excellent service, would definitely recommend you to people I know. Joe was very helpful and knew his stuff. Thanks again for everything.
Got a Samsung that needs sorting?
Tell us what it's doing and get a fixed-price quote in a couple of minutes online, or run through it with our UK booking team on 0333 016 9622.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
Look after every essential appliance for just £89 a year.
Priority same or next-day visits, member discounts, free parts delivery and annual maintenance - across your whole kitchen. The fairer alternative to insurance.
- No excess fees
- Free parts delivery
- Cancel anytime
