Don't replace it. Repair it.
NAC's the team thousands of UK households call when the washing machine packs up, the oven won't heat, or the fridge starts pooling water across the kitchen floor. Family-run since 2014, with a nationwide network of independent engineers. Most jobs go to an engineer the same or next working day, on a fixed price agreed before any work starts.
Get an engineer round.
- UK-wide coverage
- Same or next-day visits
- 12-month guarantee
Repairs for every appliance in your kitchen.
From the daily workhorses to the weekend treats. Our engineers know their way around every major brand: Bosch, Hotpoint, Beko, Samsung, Miele, Neff, AEG, LG, Whirlpool. If your make's not on that list, it's almost certainly one we cover.
Washing Machines
Faulty bearings, broken seals, refusing to spin? Our engineers know domestic washing machines inside out.
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Tumble Dryers
Vented, condenser, heat-pump. Every type of household tumble dryer diagnosed and repaired.
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Ovens
Built-in and freestanding ovens repaired in your home by Gas Safe and electrically qualified engineers.
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Cookers
Range, gas and dual-fuel cookers serviced and repaired safely, to manufacturer spec.
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Hobs
Induction, ceramic and gas hobs serviced and repaired in your home. No need to take the unit out.
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Cooker Hoods
Weak extraction, rattling fans, lights out? We service and repair every type of cooker hood.
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Fridges
Compressor, thermostat or door seal trouble? We turn fridge repairs around quickly.
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Freezers
Chest, upright, integrated. Broken freezers diagnosed before the food gives up.
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Fridge Freezers
American-style, integrated, freestanding. Our engineers repair every configuration.
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Microwaves
Built-in and combination microwaves repaired safely by engineers trained for high-voltage work.
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Coffee Machines
Bean-to-cup, pod and built-in coffee machines serviced and repaired, including full descale.
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Dishwashers
Freestanding, integrated and slimline dishwashers diagnosed and repaired in your kitchen.
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Range Cookers
Dual-fuel, gas and electric range cookers serviced and repaired safely in your home.
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Combined washer-dryer units repaired by engineers who know the quirks of both functions.
View serviceThree steps from phone call to working appliance.
From the first ring to a working appliance — here's the path.
- 01
Book a visit
Call our UK booking team or get a quick quote online. Tell us the make, model and what it's doing (or not doing), and we'll match you to an engineer in your area.
- 02
Engineer attends
Same or next working-day where availability allows. The engineer arrives in a confirmed time window with a stocked van for the most common faults.
- 03
Diagnosed and quoted
Fixed-price quote before any work starts. Most everyday faults are sorted on the same visit. Every completed repair carries a 12-month parts and labour guarantee.
The repair-first promise.
We're paid to fix appliances. We're not paid to sell new ones, we're not paid by manufacturers, and we're not in a rush to leave. That changes how the job's done.
Same or next-day visits
Book before about 3pm and we'll usually have an engineer round the next working day. Same day too, if you're lucky and we've got someone in your postcode.
12-month written guarantee
Every repair we complete carries 12 months of parts and labour cover. In writing, sent to your email the same day the job's done.
Fixed-price quotes
A price before any work starts. No diagnostic fees, no surprises on the invoice. What you're quoted is what you pay.
Manufacturer-trained engineers
Every NAC engineer is manufacturer-trained, DBS-checked and insured. Most spent years repairing for the big brands before joining us.
Repair, not replace
We fix appliances. We don't sell them. If yours isn't worth fixing, we'll be straight with you about it.
Real people on the phone
No call queues, no chatbots, no overseas call centres. A booking team that picks up six days a week, all based in the UK.
Don't just take our word for it.
Real reviews from real customers across the UK. 29,376 of them on Trustpilot and counting. Honest write-ups of what was wrong, what we did, and how it went.
Booked online in the evening, engineer was round by lunchtime the following day. Diagnosed the drum bearing on the spot, fitted a new one, machine's quieter than the day I bought it. Saved me a whole new appliance.
Honest and quick. Quoted me £140 over the phone for a new fan motor, charged me £140 on the day. No upselling, no hidden bits. Refreshing.
American-style fridge stopped cooling on a Friday evening. NAC fit me in the next morning and had it running again by lunchtime. The engineer talked me through what had gone wrong and didn't try to flog me a part I didn't need.
The stuff customers ask before booking.
Straight answers on cost, coverage, guarantees and how we work. The questions our booking team field most often, with the answers they give.
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Not seeing yours? Give us a ring on 0333 016 9622 .
How quickly can you get an engineer to me?
How much does a domestic appliance repair cost?
Are your repairs guaranteed?
What areas of the UK do you cover?
What happens if my appliance can't be economically repaired?
Do you work on every brand of appliance?
Are your engineers qualified and insured?
Can I book a repair online?
A repair business built on trust.
Adrian and Amanda set up NAC around their kitchen table in 2014. The plan was straightforward: fix appliances, don't sell them. No pushing replacements, no upselling parts, no shortcuts.
Ten years on, NAC's grown into one of the country's biggest independent out-of-warranty appliance repair firms. The family ethos hasn't shifted.
Our storyNeed an engineer round?
Book in a couple of minutes online, or pick up the phone. Our UK booking team handle the rest.
- Fixed-price quotes
- 12-month guarantee
- UK booking team
