Dylan
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Range Cookers
Recent brands
- Bosch
- Hotpoint
- Samsung
- Beko
- Neff
Recent areas
- Norwich
- Cringleford
- Acle
- Costessey
- Bawburgh
Appliance repairs in Norwich. Sorted properly.
When your washing machine, oven or fridge gives up, our fully trained engineers get it working again, often the same or next working day across Norwich. You'll get one fixed price quoted before we visit, covering callout, labour and VAT, plus a guarantee on every repair we complete.
Coverage check · 60 seconds
Get a Norwich engineer round.
- Covering all of Norwich
- Often same or next day
- Every repair guaranteed
326+ towns & cities covered
By the numbers
Our repair track record in Norwich.
We only quote figures we can stand behind, all drawn from real jobs across Norwich.
- 1,500+ Repairs completed in the last 24 months
- 1.5 days Average attendance from booking to visit
- 74% First-time fix sorted on the first visit
- £66-£195 Typical repair cost fixed price, up front
Common faults
The faults we fix most in Norwich.
These are the faults that bring our engineers out to Norwich homes most often, across washing machines, fridges, ovens and dishwashers.
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Not cooling or freezing
£95–17524% of jobsA failed thermostat, fan or compressor stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.
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Won't drain or spin
£85–15018% of jobsA blocked pump, clogged filter or worn drive belt leaves water sitting in the drum. We clear or replace the affected part.
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Noisy operation
£95–17016% of jobsKnocking, vibrating or grinding usually points to worn bearings or a loose component. We trace the noise and renew what's worn.
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Tripping the electrics
£85–16015% of jobsA faulty element, pump or wiring fault sends the appliance to earth and trips your RCD. We isolate the fault safely and repair it.
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Leaking water
£85–15014% of jobsPerished door seals, split hoses or a blocked outlet let water escape onto the floor. We find the source and seal it.
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Not heating
£95–16513% of jobsA failed element or thermostat stops an oven reaching temperature. We test the heating circuit and fit the right replacement.
Fault shares and price ranges are drawn from aggregated Norwich repairs over the last 24 months. Your exact price is quoted before we visit, with any parts confirmed separately.
What we repair
Every appliance in your Norwich kitchen.
From the machines you run daily to the ones reserved for a roast, our fully trained engineers cover the lot. They work across every major brand, from Bosch and Hotpoint to Beko, Samsung and Neff, and carry the common spares to fix many faults on the first visit.
Washing Machine repairs in Norwich
Drum bearings, pumps, seals and control faults sorted, usually in a single Norwich visit.
- Not spinning or draining
- Leaking onto the floor
- Knocking or grinding on spin
- Door seal worn or split
Tumble Dryer repairs in Norwich
Heating, sensor and drum problems put right on condenser, vented and heat pump dryers.
- Not heating or drying clothes
- Drum won't turn
- Taking too long to dry
- Tripping the electrics
Ovens & Cooker repairs in Norwich
Elements, fans, thermostats and broken controls fixed across built-in and freestanding ovens.
- Not reaching temperature
- Tripping the electrics
- Fan noisy or not running
- Broken door handle or hinge
Hob repairs in Norwich
Gas, ceramic and induction hob faults traced and repaired, from ignition to power supply.
- Ignition not clicking or lighting
- Rings won't stay lit
- No power to induction hob
- Tripping the fuse box
Fridge Freezer repairs in Norwich
Cooling, thermostat, fan and seal faults resolved so your food stays at the right temperature.
- Not cooling or not cold enough
- Freezer not freezing
- Noisy or vibrating
- Door not sealing
Dishwasher repairs in Norwich
Drainage, heating and spray-arm problems sorted, plus faulty doors and warning lights.
- Not draining or pumping out
- Won't heat the water
- Leaking from underneath
- Door latch not closing
Why NAC
Why people pick NAC.
- Same & next-day repairs
Book before around 3pm and we'll usually have an engineer at your door the next working day, often sooner.
- Every repair guaranteed
Once we've completed the job, your repair is covered by a written guarantee under our terms, so you're not left exposed.
- One fixed price up front
You agree the service charge before we visit. It covers callout, labour and VAT, with any parts quoted separately first.
- Fully trained engineers
Our engineers are trained in-house across every major brand and appliance, and they carry common spares to fix many faults first time.
Your local team
Meet the engineers covering Norwich.
Richard
NAC engineer
Recent appliances
- Fridge Freezers
- Washing Machines
- Dishwashers
- Ovens
- Range Cookers
Recent brands
- Bosch
- Neff
- Samsung
- Rangemaster
- Miele
Recent areas
- Norwich
- Mattishall
- Wymondham
- Grimston
Areas we cover
Postcodes we cover in Norwich.
NR1
- Norwich City Centre
- Lakenham
- Thorpe Hamlet
- Town Close
- Trowse
- Catton Grove
NR2
- Eaton
- Mile Cross
- Nelson
- Wensum
- University
- Town Close
NR3
- Old Catton
- Mile Cross
- Catton Grove
- Crome
- Sprowston
- Thorpe Hamlet
NR4
- Cringleford
- Eaton
- Mulbarton
- Stoke Holy Cross
- Colney
- University
NR5
- Bowthorpe
- New Costessey
- Old Costessey
- Hethersett
- Wensum
NR6
- Hellesdon
- Catton Grove
- Mile Cross
- Old Catton
- Spixworth
NR7
- Thorpe St Andrew
- Brundall
- Plumstead
- Sprowston
- Thorpe Hamlet
NR8
- Drayton
- Taverham
- Great Witchingham
- Old Costessey
NR9
- Easton
- Hethersett
- Hingham
- Mattishall
- Wicklewood
- Wymondham villages
NR10
- Aylsham
- Coltishall
- Horsford
- Reepham
- Buxton
- Felthorpe
NR15
- Newton Flotman
- Hempnall
- Brooke
- Poringland
- Forncett
- Stratton
NR99
- Thorpe Hamlet
Customer reviews
Rated excellent by Norwich customers.
Don't just take our word for it. Every review below comes from a real NAC customer in and around Norwich and is independently verified by Trustpilot.
Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Extremely pleased with the results and the way NAC dealt with problems on my Hotpoint freezer. Engineer Dylan quickly diagnosed the fault and rectified it, and answered my questions patiently. Will certainly recommend them.
Excellent availability. Honesty about whether a repair was possible or not. Outcome, am replacing the fridge-freezer as it is irrepairable.
They were very helpful and patient on the phone and got us booked in for the same day. Brilliant!
Super friendly, easy to talk to. Appointment booked, payment made with all costs explained. Thank you Debra.
Very quick and easy to book an appointment. The chaps turned up the very next day to look at our oven, diagnosed the issue and a couple of days later returned with the parts and repaired it completely. Would definitely recommend!
Very efficient service with excellent communication throughout.
Swift response from a UK based call centre. Engineers arrived later that day and fixed the problem.
Professional and friendly service, from speaking to Amanda to arrange an appointment to Dylan and his colleague repairing our oven. Thank you. Will keep NAC's number for any future repairs we might need.
Fuss free and easy from the initial phone call to the professional work carried out the following day. Friendly, helpful and reassuring. I would definitely recommend.
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Norwich home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Cover every essential appliance for just £89 a year.
NAC-Prime members get priority same or next-day visits, discounts on every repair, free parts delivery and a yearly maintenance check across all the appliances in your home.
- Priority bookings
- Member repair discounts
- Cancel anytime
Common questions
Questions Norwich customers ask us.
A few things Norwich customers tend to ask before they book. If yours isn't covered here, our team are happy to talk it through.
Still got a question? Our team can help.
How much does a repair cost?
We agree one service charge with you before an engineer visits, covering callout, labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for your approval before any work starts.
How quickly can you attend?
Often the same or next working day across Norwich, subject to availability. Booking before around 3pm gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts fitted. Full details are set out in our terms and conditions.
Are your engineers qualified?
Our engineers are fully trained in-house across every major brand and appliance, and they're experienced with the faults we see most in Norwich homes. Many carry common spares to fix the problem on the first visit.
Book a repair
Ready to book your Norwich repair?
Tell us what's playing up and get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 01603 542 859.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
