Jason
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Samsung
- Neff
- Hotpoint
- Zanussi
Recent areas
- Loose
- Maidstone
- Gillingham
- Whitstable
When a washing machine, oven, fridge or dishwasher stops playing fair, our independent engineers get it working again, often the same or next working day. You pay one fixed service charge quoted before we visit, with any parts priced separately first and a guarantee on the repair.
We only quote figures we can stand behind, drawn from real jobs across the Loose area.
Across washing machines, ovens, fridges and dishwashers in Loose, the same handful of faults bring us out time and again.
A failed switch, fuse, control board or door interlock leaves the appliance dead or stuck before a cycle. We test the supply and electronics, then replace the faulty part.
A perished door seal, broken latch or worn handle stops the door closing or sealing. We refit or renew the seal, catch or hinge to get it shutting cleanly again.
A burnt-out element or failed thermostat means an oven won't reach temperature or a washer or dishwasher runs cold. We trace the fault and fit the right heating part.
A blocked or seized pump, clogged filter or stuck hose leaves water sitting in the drum. We clear the blockage or replace the pump so it empties properly.
Worn drum bearings, a loose motor or a trapped object cause grinding, banging or rattling. We strip it down, find the source and replace the worn components.
A fridge or freezer that ices up or won't hold temperature often has a tired thermostat, fan or compressor relay. We diagnose the cause and put the cooling right.
Fault shares and price ranges are based on aggregated Loose repairs from our job records over the last 24 months. Final cost depends on the parts your appliance needs.
From the machines you run daily to the ones that only come out at the weekend, our independent engineers cover them all. They're trained across every major brand, from Bosch and Beko to Samsung, Hotpoint and Miele, and carry the common spares to fix many faults on the first visit.
Drum bearings, pumps, door seals and control boards put right, usually in one visit.
Heating, sensor and drum faults sorted on condenser, vented and heat pump models.
Elements, fans, thermostats and controls fixed so it reaches temperature again.
Gas, ceramic and induction hobs repaired, from dead rings to error codes.
Cooling, fan, thermostat and seal faults diagnosed and resolved on every type.
Drainage, heating and spray-arm problems traced and sorted on a single visit.
Book before around 3pm and we can usually get an engineer to you the same or the next working day.
Completed repairs come with a written guarantee, with the length set by the parts we fit and covered in our terms.
You agree the price before we attend. It covers callout, labour and VAT, with any parts quoted separately first.
Our independent engineers are trained across every major brand and appliance, DBS-checked and insured for your peace of mind.
NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
Don't just take our word for it. Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in Loose and the wider ME15 area.
From my initial phone call, to having the repair done, we could not praise this company enough, how often do you get a fair price, lovely staff, informed every step of the way, a call to keep you informed. This is what we received a 10/10 to them all.
Great service. Washing machine repair man came a couple of days after initial contact and part arrived a few days later and was fitted the same day.
Great experience engineer came next day, it was just a hose come off inside the machine, I was only charged for the call out so a great result
Phoned up Nac very nice lady took my details and I managed to book me an engineer for the next morning which I was very happy about. I received a few emails confirming my appointment and contact details if I need to make any changes. Martin the engineer came he was courteous and fixed my tumble dryer. Will definitely use again.
Arrived on time. Did job in no time. Easy to book
Friendly, knowledgeable, on time
Good service, engineer very helpful with prompt response. Would use again.
Engineer arrived on time and was very efficient. Unfortunately he was unable to fix the machine but advised us on the options and what to do next.
The engineer was polite and informative.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Loose home by the same engineers you'd trust with your washing machine.
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
NAC-Prime gives Loose members priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.
A few things Loose customers tend to ask before booking. If yours isn't covered here, our team are a quick call away.
Grab a fixed-price quote online in a couple of minutes, or have a chat with our UK booking team on 01622 538 906 and we'll sort an engineer for you.