Skip to content
4.7 · 30,719 reviews on Trustpilot

Appliance playing up in Congleton? We'll fix it.

When a washing machine, oven or fridge stops behaving, our fully trained engineers get it sorted, often the same or next working day. You'll have a fixed service charge agreed before we visit, with no surprise labour costs, and a guarantee on every repair we complete.

Coverage check · 60 seconds

Get a Congleton engineer round.

  • Covering Congleton and beyond
  • Same or next-day visits
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair record across Congleton.

Every figure here comes straight from our Congleton job records, not a marketing brochure.

  • 245 Repairs completed in the last 24 months
  • 1.9 days Average attendance from booking to visit
  • 76% First-time fix sorted on the first visit
  • £75-£126 Typical repair cost fixed price, agreed up front
Common faults

The appliance faults we see most in Congleton.

These are the faults that bring us out to Congleton homes most often.

  • Not cooling or freezing

    £85–110
    22% of jobs

    A failed compressor, thermostat or fan stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.

  • Won't drain or pump out

    £85–110
    18% of jobs

    A blocked pump, filter or outlet hose leaves water sitting in a washing machine or dishwasher. We clear or renew the failed component.

  • Error code or won't start

    £80–110
    16% of jobs

    A flashing code or dead control panel often points to a sensor or board fault. We read the code on site and trace it to the cause.

  • Leaking water

    £75–105
    15% of jobs

    Perished door seals, a loose hose or a split sump can let water escape underneath. We find the source and seal or replace it.

  • Not heating

    £80–100
    15% of jobs

    A burnt-out element or faulty thermostat stops an oven reaching temperature. We test the circuit and fit the part that's failed.

  • Tripping the electrics

    £80–100
    14% of jobs

    A short in an element, pump or wiring loom knocks out the power when the appliance runs. We isolate the fault and put it right.

Fault shares and price ranges come from NAC repairs logged across Congleton over the last 24 months. Prices are the fixed service charge agreed up front; any parts needed are quoted separately.

What we repair

Every appliance in your Congleton kitchen.

From the machines you run daily to the ones that only come out at the weekend, our fully trained engineers cover the lot. They work across every major brand, from Bosch and Samsung to Miele, Neff, Zanussi and Hotpoint, and carry the common spares to fix many faults on the first visit.

Washing machines

Washing machine repairs in Congleton

Drum, bearing, pump and door seal faults sorted, plus error codes read on site.

  • Not spinning or draining
  • Door won't lock or open
  • Error code flashing mid-cycle
  • Leaking onto the floor
View washing machine repairs
Tumble dryers

Tumble dryer repairs in Congleton

Heating, sensor, belt and drum faults put right on vented and condenser models.

  • Heats but clothes stay damp
  • Drum not turning
  • Burning smell when running
  • Tripping the electrics
View tumble dryer repairs
Ovens & cookers

Ovens & cooker repairs in Congleton

Elements, fans, thermostats and doors fixed on built-in ovens and range cookers.

  • Not heating to temperature
  • Fan oven not working
  • Tripping the fuse
  • Door or hinge come loose
View ovens & cooker repairs
Hobs

Hob repairs in Congleton

Gas, ceramic and induction hobs repaired, from dead zones to faulty ignition.

  • Ignition won't spark
  • Zone not heating
  • Induction error code showing
  • Burner stuck on low flame
View hob repairs
Fridge freezers

Fridge freezer repairs in Congleton

Cooling, thermostat, fan and seal faults diagnosed and fixed across all types.

  • Not cooling or freezing
  • Ice building up in the freezer
  • Water dispenser not working
  • Warning light or beeping
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Congleton

Drainage, fill, heating and door faults resolved, with error codes traced to the cause.

  • Not draining at end of cycle
  • No water getting in
  • Leaking from the door
  • Error code and constant beeping
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Same & next-day visits

    Book before mid-afternoon and we'll usually get an engineer to you the same or next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the cover length set out clearly in our terms.

  • No hidden charges

    You agree a fixed service charge before we visit. Callout, labour and VAT are included, with any parts quoted separately.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, and they're insured for the work they carry out.

Your local team

Meet the engineers covering Congleton.

Nathan

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Beko
  • Neff

Recent areas

  • Congleton
  • Crewe
  • Nantwich
  • Stafford
  • Stoke-on-Trent

Paul

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Samsung
  • Bosch
  • Hotpoint
  • Zanussi
  • Beko

Recent areas

  • Congleton
  • Sandbach
  • Crewe
  • Nantwich
  • Stoke-on-Trent

Cameron

NAC engineer

Recent appliances

  • Fridge Freezers
  • Tumble Dryers
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Hotpoint
  • Smeg
  • Beko
  • Samsung
  • Bosch

Recent areas

  • Congleton
  • Biddulph
  • Kidsgrove
  • Leek
  • Stoke-on-Trent
Areas we cover

Postcodes we cover in Congleton.

CW4
  • Brereton Rural
  • Dane Valley
  • Shakerley
CW11
  • Sandbach Town
  • Sandbach Heath
  • Elworth
  • Ettiley Heath
  • Wheelock
  • Haslington
  • Brereton Rural
CW12
  • Congleton
  • Brereton Rural
  • Gawsworth
  • Horton
  • Odd Rode
SK10
  • Macclesfield
  • Hurdsfield
  • Tytherington
  • Broken Cross
  • Bollington
  • Prestbury
  • Adlington
  • Chelford
  • Gawsworth
  • Sutton
ST7
  • Alsager
  • Kidsgrove
  • Mow Cop
  • Talke
  • Butt Lane
  • Audley
  • Newchapel
  • Haslington
  • Odd Rode
ST8
  • Biddulph
  • Biddulph Moor
  • Brown Edge
  • Endon
  • Horton
  • Packmoor
Customer reviews

Don't just take our word for it.

Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from homeowners across Congleton and the wider CW12 area.

Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Your engineer was very informative about the problem even though the fridge/freezer was not repairable.
Robert S. CW12 · Fridge freezer
Friendly and professional approach from Nathan. At all stages the communication was excellent - I really appreciated being kept updated and informed. Very helpful.
Mark S. CW12 · Fridge freezer
Great service
Peter D. CW12 · Cooker
Lisa was extremely helpful and efficient. Thank you Lisa
Simon C. CW12 · Washing machine
A very thorough examination of the microwave and testing of its components, followed by further advice on the economics and feasibility of the repair
Mr Jones CW12 · Microwave
Great service. Good price for the job and was kept well informed of costs, arrival times and the job itself. Would happily recommend and would use again when needed
Nik CW12 · Tumble dryer
Replaced a warming drawer. This was not straight forward as the wiring was different to the old one. It was done efficiently with a good explanation of the problem and its resolution
James CW12 · Warming drawer
So efficient. Perfect service. Found the contact regarding time of job to be done very useful. Engineer very polite and fixed the problem without any fuss. He also took time to explain what he was doing. I was most impressed. Thank you
Emily B. CW12 · Tumble dryer
Paul arrived as promised having communicated when he was coming before by mobile. Assessed washing machine fault and although he could repair it, he said it would be too expensive due to its age and value. Tidied up after him and pleasant and courteous. Would recommend.
John M. CW12 · Washing machine
A coffee machine of the type NAC engineers repair in Congleton
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Congleton home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and a good time, and our Congleton team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

NAC-Prime

Cover every essential appliance for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off every repair, free delivery on any parts we fit and an annual maintenance check across the appliances you rely on.

  • No excess fees
  • Free parts delivery
  • Cancel anytime
NAC-Prime membership card
Common questions

Frequently asked questions.

A few of the things Congleton homeowners ask us before they book. If yours isn't covered here, give the team a ring and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair cost?
You'll agree a fixed service charge before an engineer comes out, and it covers callout, labour and VAT. The only extra is parts, which we quote separately for your approval before any work begins.
How quickly can you get to Congleton?
Often the same or next working day where we have availability. Booking before mid-afternoon gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts fitted. The full details are set out in our terms and conditions.
Are your engineers qualified?
Our engineers are trained in-house across every major brand and appliance, and they're insured for the work they carry out. Many faults get fixed on the first visit because they carry common spares with them.
Book a repair in Congleton

Ready to get yours fixed?

Tell us what's playing up and we'll agree a fixed service charge before anyone travels. Book online in a couple of minutes, or call the team on 01260 541 500.

  • Fixed-price quotes
  • Guaranteed repairs
  • UK booking team
NAC engineer arriving at a customer's home