When a washing machine, oven, fridge or dishwasher gives up across Cardiff, our fully trained engineers get it running again. You'll agree a fixed service charge before anyone visits, with any parts quoted separately and only if they're needed, plus a guarantee on every repair we complete.
Every figure here is pulled from our own Cardiff job records, not rounded up to sound impressive.
These are the faults that bring us out to Cardiff homes most often, across washing machines, ovens, fridges and dishwashers.
A blocked filter or pump, or a tripped drain sensor, leaves water sitting and the door locked. We clear or replace the blocked part.
A code like F13 or E20 flags a fault to the control board. We read it on site and trace it back to the failed component.
A faulty door sensor, thermostat or fan stops a fridge freezer holding temperature. We test the cooling circuit and renew what's failed.
Perished seals, a split hose or a cracked tray let water escape underneath. We find the source and fit the replacement part.
A burnt-out element or thermostat means an oven won't reach temperature or a machine washes cold. We test and replace the heating part.
Worn bearings, a loose drum or a broken paddle cause grinding and banging on spin. We strip it down and fit new parts.
Fault shares and price ranges come from our own Cardiff repairs aggregated over the last 24 months. The figures shown are the service charge, which covers labour, callout and VAT; any parts are quoted separately first.
From the washer that runs most days to the oven that only earns its keep on a Sunday, our engineers work across the major brands and most models. If it's stopped, leaked or started flashing an error code, there's a good chance we can put it right.
Bearings, pumps, seals and control boards put right, often on the first visit.
Heating elements, sensors, belts and heat pumps fixed on condenser and vented dryers.
Elements, fans, thermostats, hinges and boards sorted on fan, electric and gas ovens.
Gas, ceramic and induction hobs diagnosed and repaired, from ignition faults to error codes.
Cooling, compressor, fan, seal and thermostat problems traced and put right.
Drainage, heating, spray arm and door catch faults dealt with so plates come out clean.
Book by mid-afternoon and we'll usually reach you the next working day, and often the same day when the diary allows.
Each completed repair carries a written guarantee, with the length set by the parts we fit under our terms and conditions.
You agree the service charge before we visit. It covers labour, callout and VAT, and any parts are quoted separately first.
We train our engineers across all the major makes and appliances, and they're insured, so your machine is in capable hands.
NAC engineer
Recent appliances
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NAC engineer
Recent appliances
Recent brands
Recent areas
NAC engineer
Recent appliances
Recent brands
Recent areas
Every review below comes from a genuine NAC customer and is independently verified by Trustpilot, so you can read honest feedback from people around Cardiff before you book.
Very efficient, repair done at the time arranged.
Bit sceptical as I'd had a bad experience with another company. Needn't have been. Efficient booking, good communication and excellent service from the engineer who really knew his stuff and repaired my oven without any further cost than the callout charge.
Next day callout. Great communication regarding time of arrival. Call centre very helpful. The engineer, Ashley, explained everything very clearly. Would definitely use again.
Dishwasher washing cold, made an application on their website. Had an engineer over in 24 hours, told me the problem and came back once the part was ordered. Kept updated all the way. Would recommend.
Helen handled my call efficiently. She made me feel confident the engineer would contact me the day before with a suitable time. She gave me the quote too, which was very competitive.
The appointment was easily made and verified. The engineer was excellent and quick, completing the job very efficiently. I could not fault the service at all.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Cardiff / Caerdydd home by the same engineers you'd trust with your washing machine.
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Prime members get priority same or next-day visits, money off every repair, free delivery on any parts we fit and an annual maintenance check across the kitchen and laundry appliances you rely on most.
A few things people tend to check before booking. If yours isn't answered below, our team are only a quick phone call away.
Tell us what's gone wrong and you'll have a fixed service charge in a couple of minutes online. Would rather talk it through? Our UK booking team is on 029 2192 1315.
