Ashley
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Samsung
- Hotpoint
- Neff
- Bosch
- Beko
Recent areas
- Cardiff / Caerdydd
- Abertawe / Swansea
- Reynoldston
- Hendy
- Neath / Castell-nedd
Appliance playing up in Caerphilly? We'll get it fixed.
From washing machines and dishwashers to ovens, fridges and tumble dryers, our independent engineers repair every major appliance across Caerphilly and Caerffili. You get a fixed service charge quoted before we visit, covering all labour and the callout, plus a guarantee on every repair we complete.
Coverage check · 60 seconds
Get a Caerphilly engineer booked.
- Local Caerphilly engineers
- Fixed service charge
- Guaranteed repairs
326+ towns & cities covered
By the numbers
Our repair record across Caerphilly.
We only quote figures we can stand behind.
- 177 Repairs completed in the last 24 months
- 3.2 days Average attendance from booking to visit
- 77% First-time fix sorted on the first visit
- £66-£156 Typical repair cost fixed price, up front
Common faults
Common appliance faults across Caerphilly.
Across every appliance type, these are the problems that bring our Caerphilly engineers out most often.
-
Not cooling or freezing
£66–15622% of jobsA tired compressor, failed thermostat or a low gas charge stops a fridge or freezer holding temperature.
-
Won't power on
£83–11017% of jobsNo lights or response after the plug fuse has been checked, usually a faulty switch, mains filter or control board.
-
Tripping the electrics
£83–12616% of jobsThe appliance knocks out the RCD as soon as it runs, often a failed element or water reaching the wiring.
-
Error code showing
£66–11015% of jobsA fault flagged on the display, such as E01 or 4C, traced back to its cause on the visit.
-
Won't drain or spin
£90–11215% of jobsA blocked pump or filter, worn carbon brushes or a snapped drive belt leaving the drum still.
-
Leaking water
£83–11015% of jobsA perished door seal, split hose or worn gasket letting water escape onto the floor.
Fault shares and price ranges are drawn from appliance repairs we completed around Caerphilly over the last 24 months. Each range is the fixed service charge; any parts needed are quoted separately first.
What we repair
Every appliance in your kitchen, sorted.
From the machines you run daily to the ones that only come out at weekends, our engineers fix every major appliance across Caerphilly. We're trained in-house on every brand, from Bosch and Hotpoint to Beko, Samsung and Neff, and we carry the common spares to fix many faults on the first visit.
Washing machine repairs in Caerphilly / Caerffili
Bearings, pumps, brushes, seals and control boards put right on a single visit.
- Not spinning or draining
- Leaking from the door seal
- Loud banging during spin
- Error code showing
Tumble dryer repairs in Caerphilly / Caerffili
Heating, sensor, belt and drum faults fixed across condenser, vented and heat pump models.
- Not heating or drying
- Drum not turning
- Squeaking or humming noise
- Tripping the electrics
Ovens & cooker repairs in Caerphilly / Caerffili
Elements, fans, thermostats, doors and controls sorted on gas and electric ovens.
- Not heating to temperature
- Tripping the electrics
- Fan not working
- Shattered or sticking door glass
Hob repairs in Caerphilly / Caerffili
Gas, ceramic and induction hob repairs, from dead zones to failed ignition.
- Zone not heating
- Ignition clicking or not lighting
- Cracked ceramic surface
- No power to the hob
Fridge freezer repairs in Caerphilly / Caerffili
Cooling, compressor, thermostat and door seal faults traced and resolved.
- Not cooling or freezing
- Compressor running constantly
- Freezer icing up
- Water pooling inside
Dishwasher repairs in Caerphilly / Caerffili
Drainage, heating, control board and leak problems sorted, including integrated models.
- Not draining
- Leaking from the front
- Tripping the electrics
- Control panel not lighting up
Why NAC
Why people pick NAC.
- Fast appointments
Book early in the day and we can often have an engineer with you the next working day, with a time slot confirmed.
- Every repair guaranteed
Each completed repair is backed by a written guarantee, with the length set by the parts we fit and covered in our terms.
- One fixed price
You agree the service charge before we visit, covering all labour and the callout. Any parts are quoted separately first.
- Fully trained engineers
Every NAC engineer is trained in-house across all makes and appliances, so they arrive ready to diagnose and fix.
Your local team
Meet the engineers covering Caerphilly / Caerffili.
Simon
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Ovens
- Washer Dryers
Recent brands
- Hotpoint
- Beko
- Hoover
- Neff
- Indesit
Recent areas
- Caerphilly / Caerffili
- Cardiff / Caerdydd
- Casnewydd / Newport
- Abergavenny / Y Fenni
- Pen-y-bont ar Ogwr / Bridgend
Joshua
NAC engineer
Recent appliances
- Washing Machines
- Fridge Freezers
- Dishwashers
- Microwaves
- Range Cookers
Recent brands
- Bosch
- Neff
- Samsung
- Hotpoint
- Zanussi
Recent areas
- Cardiff / Caerdydd
- Abergavenny / Y Fenni
- Casnewydd / Newport
- Brynmawr / Bryn-Mawr
Areas we cover
Postcodes we cover in Caerphilly / Caerffili.
CF3
- Llanrumney
- Machen
- Rudry
- Pontprennau
- Old St Mellons
- Rumney
- Tredegar Park
- Marshfield
- Trowbridge
CF5
- Caerau
- Canton
- Dinas Powys
- Ely
- Fairwater
- Llandaff
- Pentyrch
- St Fagans
- Peterston-super-Ely
- Radyr
- Riverside
- St Nicholas
- Llancarfan
- Wenvoe
CF10
- Adamsdown
- Butetown
- Cathays
- Grangetown
- Splott
CF14
- Cathays
- Cyncoed
- Gabalfa
- Heath
- Lisvane
- Thornhill
- Llandaff
- Llanishen
- Machen
- Rudry
- Pontprennau
- Old St Mellons
- Rhiwbina
- Whitchurch
- Tongwynlais
CF15
- Hawthorn
- Lower Rhydfelen
- Pentyrch
- St Fagans
- Penyrheol
- Radyr
- Taff's Well
- Ton-teg
- Whitchurch
- Tongwynlais
CF23
- Cyncoed
- Heath
- Lisvane
- Thornhill
- Pentwyn
- Penylan
- Plasnewydd
- Pontprennau
- Old St Mellons
- Trowbridge
CF24
- Adamsdown
- Butetown
- Cathays
- Grangetown
- Penylan
- Plasnewydd
- Splott
CF30
- Llanrumney
CF37
- Abercynon
- Cilfynydd
- Cymer
- Glyn-coch
- Graig
- Pontypridd
- Hawthorn
- Lower Rhydfelen
- Llantwit Fardre
- Nelson
- Pontypridd Town
- Rhydfelen
- Ton-teg
- Trallwng
- Treforest
- Upper Rhydfelen
- Glyn-taf
- Ynysybwl
CF38
- Beddau
- Tyn-y-nant
- Church Village
- Llantwit Fardre
- Ton-teg
CF46
- Bedlinog
- Trelewis
- Nelson
- Plymouth
- St Cattwg
- Treharris
- Ystrad Mynach
CF72
- Beddau
- Tyn-y-nant
- Brynna
- Llanharan
- Cowbridge
- Llanharry
- Llantrisant
- Talbot Green
- Pencoed
- Penprysg
- Pentyrch
- St Fagans
- Peterston-super-Ely
- Pontyclun
- Tonyrefail
CF81
- Aberbargoed
- Bargoed
- Darran Valley
- Gilfach
- Moriah
- Pontlottyn
- St Cattwg
CF82
- Hengoed
- Maesycwmmer
- St Cattwg
- Ystrad Mynach
CF83
- Aber Valley
- Bedwas
- Trethomas
- Llanbradach
- Machen
- Rudry
- Morgan Jones
- Penyrheol
- Rhiwbina
- St Martins
- Taff's Well
- Van
- Whitchurch
- Tongwynlais
CF91
- Grangetown
NP10
- Allt-yr-yn
- Gaer
- Graig
- Machen
- Rudry
- Risca
- Rogerstone
- Tredegar Park
- Marshfield
NP12
- Aberbargoed
- Bargoed
- Abercarn
- Argoed
- Blackwood
- Cefn Fforest
- Pengam
- Crumlin
- Gilfach
- Maesycwmmer
- Newbridge
- New Tredegar
- Penmaen
- Pontllanfraith
- St Cattwg
- Ynysddu
Customer reviews
What Caerphilly customers say about us.
Don't just take our word for it. Every review below comes from a real NAC customer in the Caerphilly area and is independently verified by Trustpilot.
Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
The engineer Jordan was efficient, and friendly. He was delayed but kept us updated on his arrival time
Jordan the engineer was excellent, really knew his stuff and got everything sorted straight away. Nice lady on the phone to book in with too. Great service thanks
A prompt response and very helpful service in correcting the fault with my dishwasher. Thanks very much.
Timely repair and fairly priced. The transaction and booking system worked really well. We were agreeably surprised how well everything went to repair our washing machine
Great service straight forward diagnosis the problem part ordered communication second to none, Ashley David. Highly recommended thank you
Prompt communication throughout
Very efficient service very good engineers and reasonable priced
Josh was here early and managed to locate the problem with our washing machine and the problem was sorted within 15 minutes. He was very professional and efficent.
Rebecca was very friendly and informative
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Caerphilly / Caerffili home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Cover every essential appliance for just £89 a year.
NAC-Prime gives Caerphilly members priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.
- No excess fees
- Free parts delivery
- Cancel anytime
Common questions
Questions Caerphilly customers ask.
A few things Caerphilly homeowners check before they book. If yours isn't covered here, the booking team can talk it through with you.
Still got a question? We're happy to help.
How much does a repair cost?
You get a fixed service charge quoted before an engineer comes out, covering all the labour, the callout and VAT where it applies. If parts are needed, we quote those separately for you to approve first, with no extra labour on top.
How quickly can you get to me?
Often the same or next working day across Caerphilly, depending on what's free. Booking earlier in the day gives you the best shot at a next-day slot, and we'll confirm a time before we set off.
Is the repair guaranteed?
Yes, every repair we finish comes with a written guarantee. The exact length depends on the parts we fit, and it's all set out in our terms and conditions.
Can you fix my brand of appliance?
Almost certainly. Our engineers are trained in-house across all makes and appliances, from Bosch and Hotpoint to Beko, Samsung and Neff, so they arrive ready to diagnose and put things right.
Book a repair
Ready to book your Caerphilly repair?
Get a fixed service charge in a couple of minutes online, or talk it through with our UK booking team on 01443 706 494 and we'll find you a slot.
- Fixed-price quotes
- Guaranteed repairs
- UK booking team
