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4.7 · 30,719 reviews on Trustpilot

Appliance playing up in Burnley? We'll fix it.

From washing machines that won't spin to ovens that won't heat, our independent engineers repair every major appliance across Burnley, usually on the same or next working day. You get a fixed service charge agreed before we visit, with parts quoted separately and a guarantee on every repair.

Coverage check · 60 seconds

Get a Burnley engineer booked.

  • Same or next-day visits
  • Fixed price before we visit
  • Every repair guaranteed
326+ towns & cities covered
By the numbers

Our repair track record across Burnley.

Every figure here comes from our own Burnley job records, not rounded-up marketing.

  • 267 Repairs completed in Burnley, last 24 months
  • 1.8 days Average attendance from booking to visit
  • 78% First-time fix sorted on the first visit
  • £80-£139 Typical repair cost fixed price, up front
Common faults

What goes wrong, and what it costs.

These are the faults that bring us out to Burnley homes most often, across fridges, washers, ovens and more.

  • Fridge or freezer not cooling

    £85–150
    24% of jobs

    A failed thermostat, blocked system or low refrigerant stops it holding temperature. We diagnose the cause and put it right on site where we can.

  • Won't drain or spin

    £80–140
    18% of jobs

    A blocked pump or filter, or a worn belt, leaves water standing or the drum stuck. We clear or replace the part at fault.

  • Tripping the electrics

    £85–150
    16% of jobs

    A short in an element, pump or wiring trips your fuses the moment it runs. We trace the fault and isolate the faulty component.

  • Not heating

    £90–160
    15% of jobs

    A failed element or thermostat means the oven, dryer or washer never reaches temperature. Usually a straightforward part swap once tested.

  • Noisy or vibrating

    £90–165
    14% of jobs

    Worn bearings, loose drum parts or a trapped object cause rattling, clacking or humming. We find the source and replace what's worn.

  • Error code showing

    £80–140
    13% of jobs

    A code flagged by the control board points to a specific fault, from drainage to sensors. We read it on the visit and act on what it shows.

Shares and price ranges are drawn from our own Burnley repair records over the last 24 months. Your service charge is fixed and agreed before we visit, with any parts quoted separately.

What we repair

Every appliance in your Burnley kitchen.

From the machine that runs daily to the one you only reach for at weekends, our independent engineers cover the lot. Whatever's packed up, the odds are we repair it, and the van carries common spares to fix many faults on the first visit.

Washing Machines

Washing Machine repairs in Burnley

Drum bearings, pumps, door seals and control boards, sorted on a single visit where we can.

  • Not spinning or draining
  • Leaking from underneath
  • Loud clacking or grinding on spin
  • Door lock or seal failed
View washing machine repairs
Tumble Dryers

Tumble Dryer repairs in Burnley

Heating, sensor and drum faults put right across vented, condenser and heat pump models.

  • Not heating or clothes still damp
  • Drum not turning
  • Loud buzzing on spin
  • Stopping mid cycle
View tumble dryer repairs
Ovens & Cookers

Ovens & Cooker repairs in Burnley

Elements, fans, thermostats, ignition and timers diagnosed and replaced where needed.

  • Not heating up
  • Tripping the electrics
  • Fan noisy or not working
  • Ignition won't light
View ovens & cooker repairs
Hobs

Hob repairs in Burnley

Gas, ceramic and induction hobs traced and repaired, from dead rings to power faults.

  • No power to the hob
  • Rings not heating
  • Induction won't switch on
  • Cutting out after a few minutes
View hob repairs
Fridge Freezers

Fridge Freezer repairs in Burnley

Cooling, thermostat, seal and icemaker faults resolved on site wherever possible.

  • Not cooling or freezing
  • Freezer over-icing
  • Damaged or split door seal
  • Leaking water inside
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Burnley

Drainage, heating, filling and spray-arm problems found and fixed in one visit where we can.

  • Not draining, water standing
  • Won't fill with water
  • Not heating the water
  • Tripping the electrics
View dishwasher repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and there's usually an engineer free to visit the same or next working day, with a time slot you can plan around.

  • Every repair guaranteed

    Completed repairs are covered by a written guarantee, with the length set by the parts we fit and confirmed under our terms.

  • Fixed price up front

    You agree the service charge before we attend. It covers callout, labour and VAT, with any parts quoted separately first.

  • Fully trained engineers

    Our engineers are trained in house across every major brand and appliance, and each one is DBS-checked and insured.

Your local team

Meet the engineers covering Burnley.

Aslam

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Ovens
  • Tumble Dryers
  • Microwaves

Recent brands

  • Neff
  • Hoover
  • Beko
  • Miele
  • Samsung

Recent areas

  • Burnley
  • Blackburn
  • Nelson
  • Rawtenstall
  • Accrington

Michael

NAC engineer

Recent appliances

  • Fridge Freezers
  • Ovens
  • Range Cookers
  • Cookers
  • Hobs

Recent brands

  • Neff
  • Rangemaster
  • Hotpoint
  • Smeg

Recent areas

  • Burnley
  • Blackburn
  • Preston
  • Chorley

Chris

NAC engineer

Recent appliances

  • Fridge Freezers
  • Washing Machines
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Samsung
  • Hotpoint
  • Bosch
  • Miele
  • Beko

Recent areas

  • Burnley
  • Blackburn
  • Preston
Areas we cover

Postcodes we cover in Burnley.

BB4
  • Waterfoot
  • Haslingden
  • Helmshore
  • Goodshaw
  • Hareholme
  • Stacksteads
BB5
  • Accrington Central
  • Baxenden
  • Clayton-le-Moors
  • Church
  • Huncoat
  • Rishton
  • Altham
  • Milnshaw
BB6
  • Langho
  • Billington
  • Wilpshire
  • Ramsgreave
  • Brockhall
  • Dinckley
BB8
  • Barrowford
  • Foulridge
  • Earby
  • Colne
  • Waterside
  • Boulsworth
BB9
  • Nelson
  • Brierfield
  • Barnoldswick
  • Higham
  • Fence
  • Marsden
  • Walverden
  • Whitefield
BB10
  • Bank Hall
  • Briercliffe
  • Brunshaw
  • Worsthorne
  • Lanehead
  • Reedley
  • Southfield
BB11
  • Burnley Wood
  • Rosehill
  • Rosegrove
  • Lowerhouse
  • Coal Clough
  • Hapton
  • Trinity
BB12
  • Padiham
  • Simonstone
  • Read
  • Sabden
  • Higham
  • Whittlefield
  • Ightenhill
  • Gannow
OL13
  • Bacup
  • Stacksteads
  • Whitworth
  • Britannia
  • Lee Mill
Customer reviews

What Burnley customers say about us.

Don't just take our word for it. Every review below comes from a genuine NAC customer and is independently verified by Trustpilot, including plenty from households across Burnley and the wider BB postcodes.

Rated Excellent Trustpilot
4.7 out of 5 · 30,719 reviews
Even though my fridge/freezer was non repairable Chris gave me excellent advise on what unit to buy.....great customer service is always appreciated. Thanks Chris.
Diane H. BB10 · Fridge freezer
Very prompt and efficient service from Steve
Peter L. BB10 · Cooker
Chris who came was a really good guy he was friendly knowledgeable And understanding.
Shamus M. BB10 · Fridge freezer
The NAC engineer turned up as we had arranged the day before and also gave me about 20 mins notice by phone on the day. The appliance turned out to be beyond repair but when it was explained to me what the problem was at least I had the satisfaction of knowing that I was condemning it for a good reason and not for the want of a relatively minor component.
Nancy K. BB12 · Fridge freezer
I had a problem with my Neff Oven. Booking procedure for visit very straightforward. Engineer arrived and diagnosed the problem, ordered the part and returned to fit it within a few days. Job Done, excellent service
Alan C. BB11 · Oven
The engineer completed the repair very efficiently. He was clearly experienced, wasted no time and made me feel confident in his abilities.
John BB12 · Oven
excellent service the oven repair was done the next day,the chap who fitted the new element was a true professional price was reasonable.
Peter S. BB12 · Oven
Yvonne's very polite, helpful and professional.
Scott M. BB10 · Oven
Rebecca was great, answered questions very clearly, and organised a repair quickly
Keith S. BB12 · Appliance repair
A coffee machine of the type NAC engineers repair in Burnley
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Burnley home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and our Burnley team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

NAC-Prime

Cover every essential appliance in your home for just £89 a year.

NAC-Prime members get priority same or next-day visits, money off every repair, free parts delivery and an annual maintenance check across all your kitchen appliances.

  • Priority bookings
  • Member repair discounts
  • Cancel anytime
NAC-Prime membership card
Common questions

Questions Burnley homeowners ask us.

A few things Burnley customers usually want to check before booking. If your question isn't here, our team are a phone call away and happy to help.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to talk it through.

How much does an appliance repair cost?
We agree a fixed service charge before an engineer comes out, covering the callout, all labour and VAT. The only extra is parts if they're needed, and we quote those separately for your approval before any work starts.
How quickly can you reach me in Burnley?
Most Burnley jobs get a same or next working day visit where we have availability. Book earlier in the day for the best chance of a next-day slot, and we'll give you a time window to plan around.
Is the repair guaranteed?
Yes, every completed repair comes with a written guarantee. The exact length depends on the parts we fit and is set out in our terms and conditions, confirmed to you in writing.
Are your engineers qualified and insured?
Our engineers are trained in house across every major brand and appliance, and each one is DBS-checked and fully insured. They carry common spares in the van to fix many faults on the first visit.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and we'll give you a fixed service charge before anyone visits, or chat it through with our UK booking team on 01282 509 355.

  • Fixed-price quotes
  • Guaranteed repairs
  • UK booking team
NAC engineer arriving at a customer's home